Shipping policy
At Steyn Skyler, every artwork is treated with the utmost care. From packaging to delivery, we ensure each piece arrives safely, securely, and in perfect condition.
1. Shipping
We proudly offer free worldwide shipping on every order.
All artworks are shipped using protected and, where applicable, fully insured delivery. Every piece is carefully packaged using reinforced materials to ensure it arrives safely.
2. Delivery Times
Netherlands & Belgium
1–3 business days
Rest of Europe
3–6 business days
Worldwide
5–12 business days (depending on destination and customs processing)
3. Packaging & Handling
✔ Free worldwide shipping
✔ Carefully packaged to prevent damage
✔ Protective materials used for every shipment
✔ Fully insured shipping for original artworks
✔ Track & Trace included with every order
Once your order has been dispatched, you'll receive a tracking number via email.
4. Studio Pickup
Studio pickup is available in Amsterdam-Zuid by appointment.
Orders are typically ready within 24 hours.
5. Customs & Import Duties
International orders may be subject to import duties and taxes.
These charges are determined by your local customs authority and remain the responsibility of the customer.
6. Returns
- Return period: 14 days after delivery
- Condition: Artwork must be returned in its original, undamaged condition
- Return shipping: At the customer's expense
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Refund: Processed after the returned artwork has been inspected
7. Delivery Issues
If you experience any issues with your delivery, please contact us. We'll always do our best to resolve the issue as quickly as possible.
For any questions regarding shipping or delivery, feel free to reach out to us.